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Call Set-up

Learn how to set up calling in Unite for your computer (soft phone) or for your desk phone (in call controller mode).

Placing and Receiving Calls

Learn how to place calls on the dial pad, through your contacts, from a chat, and more.

Voicemail and call history

Learn where to access and manage your voicemail, call history, and voicemail settings using the app.

Active Call Actions

Once in a call, learn how to use features, like “flip”, “park” and “transfer” for effective call handling.

Presence

Learn how to check a user's availability, whether it be "available", "busy", "on a call" or "do not disturb".

Chat

Learn how to create 1:1 or group chats, favorite a contact, use the search function, and text a mobile number.

Meet

Learn how to schedule, join, or start a meeting, and use in-meeting features like mute, screen share, and record.

Files

Learn how to securely access, save, share, and collaborate on files and folders using Files.